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Collection and Use of Personal Information
Personal information is data that can be used to identify or contact you.
Here are some instance of the types of personal information WondrYears may collect and how we may use it:
What personal information we collect
When you create a user ID, purchase a product, download a software update, register for a class, connect to our services, contact us including by social media or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile information where the contact is via social media.
When you share your content with family and friends or invite others to participate in services or forums, WondrYears may collect the information you provide about those people such as name, mailing address, email address, and phone number. WondrYears will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
We may also ask for a government issued ID in limited circumstances including while fulfilling KYC norms or as required by law.
How we use your personal information
The personal information we collect allows us to keep you posted on WondrYears’ latest announcements, updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and security purposes, including in order to protect our services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of account holders.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with WondrYears, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve WondrYears’ products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
If you apply for a position at WondrYears or we receive your information in connection with a potential role at WondrYears, we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive more information about how WondrYears handles candidate personal information at the time of application.
Source of your personal information where they are not collected from you
We may have received your personal information from other persons if that person has shared their content with you using WondrYears products or invited you to participate in WondrYears services or forums. We may also validate the information provided by you when creating a WondrYears ID with a third party for security and fraud prevention purposes.
If you are a potential candidate for employment with WondrYears, we may have received your personal information from third parties such as recruiters or external websites. We will use the personal information we receive to contact you about a potential opportunity or in evaluating your candidacy. If you did not provide us your personal information directly, we will inform you of the source when we first contact you regarding your candidacy. For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, pin code, unique device identifier, referrer URL, location, and the time zone where an WondrYears product is used so that we can better understand customer behaviour and improve our products, services, and advertising.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
If you want to disable cookies, you may do so by changing the settings in your web browser. Please note that certain features of the WondrYears website will not be available once cookies are disabled.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. WondrYears may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the WondrYears website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
At times WondrYears may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help WondrYears market to consumers. When we do, we require those third parties to handle it in accordance with relevant laws. WondrYears does not sell personal information, and personal information will never be shared with third parties for their marketing purposes.
WondrYears shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever WondrYears operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities for WondrYears to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
WondrYears takes the security of your personal information very seriously. WondrYears online services protects your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by WondrYears, we use computer systems with limited access in encrypted form, including when we utilize third-party storage.
When you use some WondrYears products, services, or applications or post on an WondrYears forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
If you or anyone else using Family Sharing logs on to a device that is owned by a third party, any information shared within your Family—including calendar, location, photos, and purchases—may be downloaded on to that third-party device thereby disclosing any such shared information.
The Existence of Automated Decision-Making, Including Profiling
WondrYears does not take any decisions involving the use of algorithms or profiling that significantly affect you.
Integrity and Retention of Personal Information
Your Privacy Rights
You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your WondrYears ID account page.
We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. Online tools for the exercise of access, deactivation/restriction, correction, or deletion requests are available by signing in to our website. When you make a request using these online tools, we will verify your identity and the legitimacy of your request.
Children & Education
We understand the importance of taking extra precautions to protect the privacy and safety of children using WondrYears products and services.
To provide location-based services on WondrYears products, WondrYears and our partners and licensees, such as maps data providers, may collect, use, and share precise location data, including the real-time geographic location of your WondrYears computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by WondrYears and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
Third‑Party Sites and Services
WondrYears websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to WondrYears employees and strictly enforce privacy safeguards within the company.